Becoming Knowledge Focused defines knowledge-focused organizations as those that improve performance by aligning trust, knowledge products, technology, and human capital around strategic goals. Its practical value lies in showing how organizations can strengthen collaboration, preserve expertise, and embed knowledge processes into operations through a structured, staged approach. Published in 2008, " Becoming Knowledge Focused " addresses knowledge management within international non-profit...

Our Iceberg Is Melting presents change management as an eight-step process for leading transformation, from creating urgency to embedding change in culture. Its practical value lies in translating complex change principles into a simple story that helps leaders communicate change, mobilize people, overcome resistance, and sustain organizational adaptation. John Kotter is undoubtedly familiar to many, recognized as the guru of change management worldwide in recent decades. Based on the book...