2Know Newsletter

News

Organizations should document significant knowledge to prevent loss, but extensive systems can overwhelm employees. Improving search literacy with tools, search tips, content organization, and expert consultations can help. Investing in these aids enhances efficiency, knowledge management, and employee empowerment.

Morning Reflections: Navigating Emotions, Engagement, and the Empathy Map

Time: 7:30 am Situation: Frustrated while stuck in one of the infamous morning traffic jams... Rather than dwelling solely in...

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User experience (UX) focuses on the user's feelings when using a product or service.

Sensory virtual Experiences

Picture a location you've personally visited that was so stunningly captivating you felt a strong urge to share the experience with a...

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SOPs and guidelines hold the documented knowledge of an organization. Effective internal accessibility improves understanding and implementing.

Defeating procrastination or: what's your 'movie?'

How can we find the inner motivation to perform irritating activities related to Knowledge Management? Every position, task, project or...

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Summaries of books from all over the world in the field of knowledge management.

The Power of Moments - Book Review

The Power of Moments by Chip Heath and Dan Heath explains how defining moments can be created to elevate experiences, inspire change, strengthen relationships, and reinforce meaning. The book offers practical methods for designing memorable moments that improve leadership, service, learning, and personal impact. The book " The Power of Moments " was authored by the Heath brothers, Dan and Chip, in 2017. Similar to their previous works, this book showcases eloquent writing and offers practical...

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