Guiding Principles

Guiding principles shape how we live and work. While they often go unspoken, in a company with multiple employees, ensuring alignment is crucial. These core principles serve as a lighthouse—not just defining who we are, but guiding how we act.

There are countless potential guiding principles, but each company must curate its own—a select set of professional values that truly define its DNA. It’s easy to list impressive-sounding phrases or copy from others, but that approach won’t work. The key is to choose principles that genuinely represent who you are and serve as your compass to success.

Proud to share ROM Global’s values—this is how we work:

• Business-Oriented KM – Thinking from the customer’s business perspective.

• Focus Where There’s Impact – Intelligent prioritization leads to greater value for our customers.

• Knowledge & Experience-Based Professionalism – Striving for excellence in every task—learning from colleagues, industry best practices, and global experience, rather than reinventing the wheel.

• Agility – Adapting methodologies to each customer and context, progressing step by step, and refining solutions along the way.

• Initiative – Never just react—at the right level, gently push forward.

• Partnership – Treat customers as partners—walking alongside them on a shared journey to success.

• Continuous Growth – Keep growing—developing personal 21st-century skills, while also advancing KM expertise at both individual and organizational levels.

• Technology & Innovation – Read, learn, discuss, and implement new technology solutions. They are tools—but today, they are much more than that.

Our vision? To be recognized as the #1 Knowledge Management firm worldwide—the McKinsey of KM.

These principles drive us to be forward-looking, action-driven, and impactful—paving the way to excellence.