AI is shaking the foundations of Knowledge Management

It’s flooding us with unprecedented amounts of information and documented knowledge — and while knowledge will remain crucial for organizations, that doesn’t automatically mean they will appoint someone to manage it. After all, knowledge is everyone’s responsibility.

While some of our current  KM tasks will change — and some may even disappear — we also see new KM-based roles emerging:

• Leader of Strategic Knowledge – guiding how organizations identify, capture, acquire and integrate new knowledge.

• Leader of Knowledge Curation & Quality – ensuring knowledge is trusted, relevant, and methodologically sound.

• Leader of Knowledge-Driven Innovation – guiding how to catalyze turning insights into creative solutions and breakthroughs.

• Leader of Knowledge Risk Management – protecting against the loss of critical expertise and safeguarding organizational knowledge assets.

These roles will only exist if we define them, model them, and show their impact. If enough of us step forward, others will follow. 

Meanwhile, there’s still much to do with today’s KM solutions to deliver business value more efficiently and effectively. (But that’s for another post )

We must start NOW — shaping both the near and distant future.

 It’s in our hands. It’s our responsibility.