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Do we still need Knowledge Managers in the era of AI?

AI is shaking the foundations of Knowledge Management.

Tasks we once owned - storing, classifying, connecting, even summarizing - can be automated, often done better by AI agents.

Sense-making, decision-making, and facilitation (such as lessons learned) will rest with knowledge workers themselves, supported by AI.


So what remains for us?

I believe the future role of KM is less about execution, and more about:

  • Architecting hashtag#ecosystems at the strategic level - setting the frameworks, flows, and governance that make knowledge usable and sustainable.

  • Guarding ethics and transparency - establishing principles and guardrails so knowledge use remains fair and responsible.

  • Integrating across silos - keeping the big picture connected, so knowledge becomes true organizational intelligence.


Not part of the daily loop anymore, but rather like doctors - not in every home, yet called in when the need is real and critical.


 Yes, a new era is waiting just around the corner. Let’s be brave enough to step into it.

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