ROM Global is a global leader in knowledge management, providing knowledge management services: Analysis & Planning, Consulting, Turn-key Projects, and knowledge management operations. Has unique methodologies for lessons learned, ISO30401, document management, knowledge sharing, knowledge communities, knowledge needs mapping, knowledge innovation, knowledge development and knowledge retention (KiSure) ROM'S Strategy Every January, we take this opportunity to reassess and enhance our strategy based on the previous year's insights and achievements. We're pleased to share with you the highlights of our strategic direction for this year: 1. We're elevating Applied Generative AI to the pinnacle of our service offerings – introducing a brilliant new option that is smart, straightforward, and, importantly, not expensive. This service is designed to help organizations actualize the business productivity potential of AI without a hefty price tag. 2. Knowledge Retention (KiSure), Lessons Learned, and Smart Document Accessibility are not just ongoing offerings but our unique value propositions. Exclusive methodologies, best practices, and tools enhance these services. Our commitment is to encapsulate these offerings, drawing on our 25 years of knowledge management experience so that our business partners everywhere can deliver these specialized services. 3. Alongside these unique services, our extensive array of 20 knowledge management solutions will continue to be a part of our daily operations, each meticulously crafted to drive and deliver business value. We're thrilled to continue providing innovative and accessible knowledge management solutions to our esteemed clientele and look forward to welcoming new customers and partners worldwide.

Explore ROM Global's Knowledge Management riddles, crafted for our 25th anniversary. Engage in six challenges that embody knowledge, gamification, and innovation. Rom's Gamification You're invited to explore and play with our Knowledge Management riddles, which were launched in celebration of our company's 25th anniversary! Join us for six exciting challenges that embody ROM’s essence: Knowledge, Gamification, Innovation, and thinking outside the box. Let's Play! Let's Play! Let's Play! Let's play! Let's Play Let's play!

Discover ROM Global's diverse knowledge management channels, including our website, newsletter, podcast, LinkedIn, and YouTube – stay updated and inspired ROM's Media Channels ROM Global website Click Here 2Know Newsletter Click Here Linkedin Click Here YouTube Click Here Spotify - 2Know articles Click Here Spotify -Books Reviews Click Here Spotify - Case Studies Click Here

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KiSure is ROM Global's holistic knowledge retention methodology, developed by Dr. Moria Levy. With over 20 years of experience and 250+ projects, it efficiently preserves critical organizational knowledge within 3 months. Field proven KiSure is a holistic methodology covering professional and human aspects. Over 20 years of experience of implementation, leading more than 250 knowledge retention projects. Developed by Dr. Moria Levy One of the foremost thought leaders driving the global knowledge management discipline, Dr. Levy used her vast experience to develop this cutting-edge methodology. Focused and Lean KiSure is an extremely focused methodology, saving both money and valuable experts time. A typical expert knowledge retention process is completed within 3 month ! Cost Effective Compared to alternatives such as losing expert knowledge, or using traditional Knowledge Retention techniques, KiSure is the most cost effective solution. Concrete Product The product of a KiSure project includes documentation of the retiring expert's knowledge. These smart documents can turn the risk in employee turn-over into an opportunity. ROM cutting-edge Knowledge Retention methodology Articles To all services Feb 2019 HR VP, Government Organization I would like to express my admiration for the meetings with Dr. Moria Levy regarding the preservation of organizational knowledge in the field of Human Resources. I had an amazing experience, which also helped me organize my thoughts. A huge thank you to Dr. Levy for her phenomenal ability to extract additional and essential knowledge even after you think that everything is said and written. Aug 2020 Expert, Large Bank The process was significant and instructive for me, and in such a complex project as I received for treatment, it was indeed of great value in the joint exposure of the meanings and challenges. Jan 2023 Manager, Commercial Firm This is exactly what we expected from such a report. A new employee will be able to read and start work. I'm sure we'll get a lot out of the work we've done together. We will use the products for other purposes as well.

Unlock & grow with 40 actionable Knowledge Capacities! Downloadable PDFs for managers, students & knowledge workers. Knowledge Capacities Knowledge Capacities (KCs) are actionable, accessible concepts that individuals can internalize and apply in their day-to-day lives to adapt, grow, and manage change, straightforward capacities that can be fostered through simple practices or perspective shifts both at the individual and organizational level. More about KCs-Forty Knowledge Capacities have been developed by Mountain Quest Institute in support of Whole Thought. In cooperation with ROM Global, these are offered here as separate PDF files which, with attribution, may be downloaded, copied, and distributed. AI Inspired Thinking Emulating cognitive processes of AI for problem-solving. Download Document Adaptive Learning An openness to continually adjust one’s learning strategies and content based on evolving personal, professional, and contextual demands, ensuring individuals and organizations remain lifelong learners capable of growth and evolution. Download Document Adaptive Resilience The capacity to not only withstand adversity but to also learn, grow, and thrive from challenges encountered. It combines the steadfastness of resilience with the flexibility of adaptation, enabling individuals to navigate through change and uncertainty with agility. Download Document Aesthetic Discernment The capacity to perceive, appreciate, and evaluate the qualitative aspects of form, beauty, and expression in various domains, be they natural or human-made. Aesthetic Discernment also encapsulates the ability to communicate and create with an awareness of these aesthetic qualities, influencing how products, environments, and experiences are crafted and understood. Download Document Biophysical Awareness Pertains to the capacity of being in tune with one’s own body, recognizing its signals, and understanding the physiological responses to one’s emotions and environment. It emphasizes the interconnectivity between the physical form and the emotional realm and highlights the importance of listening to and caring for one’s biological vessel. Download Document Cognitive Chunking Grouping information into manageable units for better comprehension. Download Document Cognitive Empathy Often referred to as perspective-taking, is the capacity to understand others' thoughts, feelings, and viewpoints without necessarily sharing or emotionally reacting to them. It's an intellectual understanding of the psychological experiences of others. Download Document Cognitive Transitions Mastery Shifting seamlessly between detailed analysis and strategic planning. Download Document Collective Intelligence Leverages the combined wisdom and competencies of a group to surpass the intellectual capacity of any single individual, facilitating collaboration that leads to shared knowledge creation and problem-solving. Download Document Comprehending Diversity This capacity is fundamentally about accurately interpreting information and discerning various perspectives to represent a comprehensive and inclusive vision. It is about identifying a wide range of situations to understand complex systems. It is about perception—how we understand our environment, the people within it, and the myriad of viewpoints they bring. Download Document Conceptual Flexibility Refers to the ability to shift mental approaches, reframe ideas, and view problems or concepts from multiple angels. Download Document Creative Convergence The intellectual and innovative capacity to bring together disparate ideas, concepts, and information into a unified and coherent creative expression or solution. It is about drawing from diverse fields of thought, experiences, and areas of expertise to craft something new and valuable that extends beyond the sum of its parts. Download Document Creative Thinking Creative thinking is the process of generating new and original ideas by exploring possibilities and perspectives beyond conventional boundaries. It involves curiosity, imagination, and open-mindedness to enhance learning, foster innovation, and develop effective solutions, encouraging individuals to approach problems with flexibility and a fresh perspective. Download Document Critical Self-Reflection The deliberate and systematic process of thinking about one's thoughts, feelings, actions, and motivations to understand and improve oneself better. It involves examining one's behavior and beliefs for consistency, seeking discrepancies and alignment with one's values, and actively seeking self-improvement. It's a mindful practice of introspection that fosters deeper self-awareness, personal growth, and a more profound understanding of one's impact on the world. Download Document Critical Thinking Critical thinking is the process of thoughtfully analyzing, evaluating, and synthesizing information by questioning assumptions, exploring root causes, and reassessing existing knowledge and beliefs. It involves applying logical reasoning and open-mindedness to "know how," enabling a deeper understanding and the ability to adapt perspectives when new evidence or insights arise. Download Document Cross Cultural Acumen Involves developing the acuity to discern subtle cultural cues and represent this understanding in cross-cultural interactions and strategies. It’s an acknowledgement that the richness of diversity is a wellspring of innovation and understanding and fostering an organizational culture that gives diversity as a strength, essential for global business practices. Download Document Cultivating Humility The capacity to maintain a realistic view of oneself, acknowledging both strengths and weaknesses, and prioritizing the collective over personal accolades. It is characterized by an open mindset, a recognition of one's strengths and limitations, and the acceptance that there is always more to learn from others and the world. Download Document Curiosity Activation Primes individuals to embark on a quest for knowledge, driving the perpetual search for deeper understanding and novel experiences. This capacity speaks to the basic human impulse to explore, inquire, and wonder, pivotal for cultivating a dynamic and robust approach to learning. Download Document Cyclic Process Integration Incorporating natural cyclical principles into strategic planning and operations. Download Document Deliberate Experience Exposure Purposefully engaging in a variety of new, challenging, and diverse experiences to enhance one's adaptability, learning curve, and overall cognitive flexibility. Download Document Dynamic Feedback Synergy Harnessing feedback for continuous improvement. Download Document Emotional Pivoting The ability to consciously alter one's internal emotional response from a negative or unproductive state to a positive or constructive one. It involves the recognition of emotional cues, the willingness to engage with them constructively, and the execution of strategies that reframe or redirect emotional energy. Download Document Emotional Resonance Sensing the undercurrents of group dynamics and the emotional landscape of the workplace to inform a more compassionate leadership and a more inclusive culture. It highlights the capacity for individuals to interpret and influence the emotions of themselves and others. Humans are as much about feeling as they are about thinking. Emotional Resonance is the capacity to connect, engage, and respond to the emotional frequencies around us. Download Document Empathic Engagement Empathic Engagement is not merely about auditory processing but involves an emotional and cognitive dance that fosters deep, meaningful connections. It’s about truly understanding the speaker’s perspective, feeling their emotions, and responding with sensitivity and insight. Download Document Everyday Mindfulness Deepens the engagement with the physical and emotional textures of our experiences. Its practice enables individuals to maintain an active presence, heightening awareness of their environment and internal states, thus fostering a deeper connection with work, relationships, and self. Download Document Expanding Human Algorithms Enhancing human problem-solving processes through structured approaches. Download Document Expansive Learning Capacity Enhancing cognitive abilities through continuous effort. Download Document Expansive Rumination Engaging in deep thought to explore and synthesize complex ideas. Download Document Gratitude Cultivation About fostering a practice of identifying and appreciating positive aspects of life by directing attention towards the positive events and expressing thankfulness for them. It’s a conscious effort to acknowledge the good, fostering a sense of abundance and contentment. Download Document Holistic Perspective Cognitive capacity to perceive the interconnectedness and interdependence of various elements within complex systems. Embodies contexts, situations, and problems not as discrete or isolated entities but as part of an intricate web of relationships. Download Document Incremental Risk-Taking A deliberate capacity that involves expanding one’s comfort zone by taking small, strategic risks that lead to growth and learning. It could be as simple as trying out a new hobby, speaking up in a meeting, or learning a new skill. Download Document Inner Dialogue Development Cultivating ongoing insightful conversation with oneself for deep self-understanding. Download Document Inquisitive Intelligence Effectively using questions to drive deep learning and problem-solving. Download Document Integrative Coherence Aligns cognitive and emotional intelligence through heart-mind entrainment. Underpins holistic integration of internal states. Download Document Integrative Synthesis Capacity to converge ideas from various domains into a unified whole—is essential in recognizing, understanding, and acting upon patterns. It involves synthesizing disparate pieces of knowledge in creative and coherent ways to provide solutions transcending the sum of their parts. This capacity is fundamental for combining critical and creative thinking to produce ideas and solutions that are greater than the sum of their parts. Download Document Intercultural Navigation Ability to understand, communicate with, and effectively interact with people across cultures. Involves recognizing and mediating between different cultural norms and values, behaviors, and communication styles to promote mutual respect and cooperation. Download Document Interdisciplinary Integration Capacity to transcend traditional discipline boundaries, synthesizing knowledge, methods, and insights across various academic disciplines and applying them to solve complex problems, innovate, and generate new knowledge. It involves the blending of diverse disciplinary perspectives to create a multi-lens approach to understanding and action, recognizing that complex issues often cannot be addressed through a single discipline's viewpoint. Download Document Intuitive Synthesis Refined ability to access, trust, and utilize one's own intuitive insights, combining them with rational thought to guide decisions and actions. This knowledge capacity involves cultivating an internal dialogue that values the often underutilized intuitive intelligence present in each individual. Download Document Learning How to Learn A cornerstone of Knowledge Capacities, underpinning one’s ability to thrive in an ever-changing environment. In the context of Whole Thought and organizational learning is the master key that unlocks the potential within all other knowledge capacities. It is characterized by the capacity to effectively acquire, process, and assimilate new information and skills through the identification and application of optimal learning strategies, self-reflection, and the adjustment of these strategies based on efficacy and outcomes. Download Document Limitless Potential Expansion Capacity that empowers individuals to recognize, challenge, and transcend their perceived limitations across the physical, mental, emotional, and spiritual dimensions. Download Document Mental Shadowing Adopting traits and thought patterns of admired individuals and experts. Download Document Metacognitive Mastery Capacity to understand and regulate one's own cognitive processes. It is the driving force behind conscious thought, learning, and problem-solving, allowing an individual to reflect upon, direct, and optimize their thinking strategies. This capacity forms the bedrock for effective learning and intelligent behavior, as it encompasses one's ability to plan, monitor, evaluate, and adapt one's cognitive strategies to achieve specific goals or solve complex problems. Download Document Metasystemic Thinking Cognitive and affective ability to perceive, interpret, and engage with systems at multiple levels and scales. It includes understanding the relationships and dynamics between components within a system, between various systems themselves, and the emergent properties that arise from these complex interactions. Expands systems thinking to include self, social and environmental factors. Download Document Multimodal Cognitive Integration Integrating various sensory inputs to enhance understanding. Download Document Narrative Intelligence Capacity to understand and deploy storytelling as a powerful tool in communicating, making sense of, and shaping human experiences. It involves recognizing narratives' structure, patterns, and impact on both individuals and collectives, and leveraging the power of narrative to communicate complex concepts, share knowledge, and connect on a human level. Download Document Orchestrating Drive About understanding and leveraging the personal engines of motivation within oneself to propel forward momentum in both personal and professional pursuits. The focus here is on managing one’s intrinsic energy and motivation influenced by emotions. It suggests that positive emotional expression can generate more energy and thereby contribute more effectively to one’s activities and goals. Download Document Outcome Refocusing Challenges individuals to alter their perceptual lens, to shift viewpoints, and to prioritize different aspects of their experiences or the tasks at hand. It shifts the attention from the output to the outcome and impact on humans and society. It emphasizes the importance of assessing actions based on long-term outcomes and sustainability. Download Document Pattern Perception Recognizing and understanding patterns in various contexts. Download Document Practicing Patience Ability to maintain a composed and thoughtful approach in the midst of progress, challenges, or uncertainty. This capacity involves recognizing that meaningful results often require time, and that perseverance and steady focus can lead to greater long-term rewards, balancing the urgency for outcomes with the understanding that some of the best results come from committed and consistent effort over time. Download Document Purpose-Driven Alignment Connecting daily actions with broader organizational purpose. Download Document Load More

Discover ROM’s vision for innovative knowledge management. We empower organizations with smart solutions to enhance collaboration, efficiency, and growth. ROM's Vision The globally recognized #1 leader in Knowledge Management ROM's Purpose To Create a better world through the growth and effective use of knowledge ROM's Mission To help our clients leverage their knowledge for business success and sustainable growth ROM's Values Professional Upholding the highest standards in KM methodologies & tools Innovative Pioneering new directions and solutions for our clients and the KM discipline People Centered Walking hand in hand with our clients in partnership, care, and trust

Explore ROM Global's Knowledge Management Glossary for clear definitions of key terms like AI, After Action Review, and Agile, enhancing your KM understanding. Artificial Intelligence (AI) The simulation of human intelligence in machines that are programmed to perform tasks that normally require human intelligence, such as learning, reasoning, perception, and problem-solving. AI uses various techniques and algorithms, such as machine learning, natural language processing, computer vision, and robotics, to analyze data, recognize patterns, make predictions, and interact with the environment. AI is well connected to knowledge management: - Offering better solutions to Knowledge Management products, based on the new technologies - Using Knowledge Management to run better AI projects - While augmenting the machine and human to produce better solutions. After Action Review (AAR) A tool, designed by the US military to learn from past actions, both successful and unsuccessful. The tool now serves as the most popular tool worldwide for debriefing and includes four (4) questions to be answered: a. What was expected? Outlining authentic expectations b. What happened? Focusing on gaps between expectations and reality c. Why? Root core analysis, explaining deep reasons driving gaps d. What next? Drawing recommendations for the future. Many methodologies were developed, making the AAR a very effective and efficient tool for learning and developing new knowledge. Agile An iterative customer-centered approach to project management, aiming to drive flexible projects and quick, successful results. Agile was first developed in the software sector, collaboratively writing an agile manifesto that defined its principles. Over the years, specific IT implementations were developed, including SCRUM as one of the popular ones. Nowadays, the agile approach is commonly used in Knowledge Management projects, enabling more customer engagement and better customer satisfaction. Knowledge management glossary

ROM Global, founded by Dr. Moria Levy in 1998, is a leading knowledge management firm serving over 100 clients worldwide. Certified in ISO 30401, ROM excels through its skilled workforce and innovative methodologies. ROM Global - Who Are We? ROM serves more than 100 premium clients , providing solutions to a large spectrum of needs and business opportunities. ROM success is based on its highly skilled workforce, its partners network, and its vast array of proprietary, field-tested knowledge management methodologies. ROM is the only organization worldwide that walks the talk being 12 years KM standard certified: ISO30401 2019-now SII25006 2012-2018 (the Israeli SII KM standard) ROM operates based on its values: Excellence, Partnership, Empowerment, and Innovation. Based on its aforementioned strengths, ROM succeeded and continues to succeed in elevating its customers and the community to new heights. ROM Global is one of the biggest, most experienced and well recognized knowledge management firms in the world. ROM was started by Dr Moria Levy , a leading figure in global knowledge management circles, in 1998. Dr Levy has been the owner and CEO of the firm ever since. ROM started its operations in Israel and grew there for over 25 years, becoming the leader knowledge management solution provider in the country. Since 2018 ROM has expanded its services to the global knowledge management market, mainly through a network of partnerships.

Discover ROM's Knowledge Management podcast series—featuring expert insights, case studies, and book reviews that bring KM theory into real-world practice. Our Spotify channels Explore insights, case studies, and expert voices in knowledge management. Tune in to our podcast series and transform how knowledge flows in your organization. The podcast is dedicated to exploring books that shape the field of knowledge management. In each episode, we review a key title, share insights, and discuss its practical relevance for knowledge professionals. Whether you're new to KM or a seasoned expert, join us as we read between the lines of knowledge. Listen Now Join Dr. Moria Levy as she sits down with leading knowledge managers to explore real-world case studies. Each episode uncovers lessons, strategies, and insights shaping the future of KM. Listen Now Discover the ideas shaping knowledge management. In each episode, we explore standout books, share key insights, and connect theory to practice—straight from ROM’s 2know newsletter. Listen Now