The Sharpest AI talk at KMWorld 2025 (So Far)

If I had to give an award at KMWorld 2025 for the most concise, sharp, and value-packed talk, it would go straight to Jeff Evernham from ChapsVision.

His session on implementing AI agents in enterprises cut right to the heart of what truly matters.

Three messages every organization should hear:

1. Start only where business value is clear.

Not every use case deserves an agent. Focus where the impact is guaranteed, not where the technology feels exciting.

2. Succeed through vertical focus and disciplined execution.

AI agents need rigor, precision, reliability and guardrails. Creativity is good, inaccuracy is not.

3. Scale with grounded, secure and governed AI.

Enterprise agents are powerful and must be treated with the same seriousness as any core business capability.

Jeff’s practical tip:

Work with a KM partner who truly understands agentic AI.

 It may seem easy to build an AI agent until it fails.

Partners with deep KM and AI-agent expertise significantly increase success.

And quietly on our side, at ROM Global we support this direction by offering free access to practical AI agents that help KMers work smarter (details: here).

Because in the new AI era, the winners will not be those who build fast, but those who build wisely.