KM AI+ Series – Post #4: Change Management – Where Communication Meets Magic

Designing a Change Management Program for KM?

 It’s not about just communicating—it’s about making your message stick.

• Communication must be purposeful: tailored to each audience, timed just right, and rooted in the organization’s specific context and challenges.

• What you say to executives is different from what team leads or knowledge champions need to hear.

• General messaging won’t trigger change. Smart, strategic communication might.

The goal? Stickiness.  

Finding the Key to hStick.

 The reality? It’s so hard to get it right, that when a Change Management plan actually works... it feels like we’ve found a MAGICAL STICK 

And in the new generation of Knowledge Management, we’re not doing it alone.

 That’s where ROM Global's KM AI agents come in—to support, amplify, and personalize change programs at scale.

Curious to learn more?

 Dive in here