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Subject Matter Expert (SME)

An employee with deep knowledge of a specific discipline that is required in regard with ensuring business performance. 

The SME's role in aspects of knowledge management includes: 

  • Directing the understanding of existing information and knowledge on the matter of expert

  • Leading the collection and capturing of information and knowledge into knowledge bases solutions

  • Answering questions and leading discussions on the matter of expert

  • Being responsible for sub-areas in portals and / or communities of practice

  • Serveing as a knowledge advocat/champion, enocuraging the surrounding to use the knowledge management solutions.

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