Artificial Intelligence (AI) The simulation of human intelligence in machines that are programmed to perform tasks that normally require human intelligence, such as learning, reasoning, perception, and problem-solving. AI uses various techniques and algorithms, such as machine learning, natural language processing, computer vision, and robotics, to analyze data, recognize patterns, make predictions, and interact with the environment. AI is well connected to knowledge management: - Offering better solutions to Knowledge Management products, based on the new technologies - Using Knowledge Management to run better AI projects - While augmenting the machine and human to produce better solutions. After Action Review (AAR) A tool, designed by the US military to learn from past actions, both successful and unsuccessful. The tool now serves as the most popular tool worldwide for debriefing and includes four (4) questions to be answered: a. What was expected? Outlining authentic expectations b. What happened? Focusing on gaps between expectations and reality c. Why? Root core analysis, explaining deep reasons driving gaps d. What next? Drawing recommendations for the future. Many methodologies were developed, making the AAR a very effective and efficient tool for learning and developing new knowledge. Agile An iterative customer-centered approach to project management, aiming to drive flexible projects and quick, successful results. Agile was first developed in the software sector, collaboratively writing an agile manifesto that defined its principles. Over the years, specific IT implementations were developed, including SCRUM as one of the popular ones. Nowadays, the agile approach is commonly used in Knowledge Management projects, enabling more customer engagement and better customer satisfaction. Knowledge management glossary

Times UP! Times Up! Times Up! Let's play! Times Up! Times Up! ROM Celebrates 25 years Celebrate Our 25th Anniversary All Year Long! At ROM, we believe that celebrations should last longer than a day. That's why, as we mark our 25th anniversary, we've decided to make it a year of festivities! Why celebrate alone when we can celebrate together? Join us for six exciting challenges that embody ROM’s essence: Knowledge, Gamification, Innovation, and thinking outside the box. Every two months, a brand-new challenge will be unveiled. Here's the exciting part: You're invited to participate, unravel the riddles, and even stand a chance to win fantastic prizes! Participants who have successfully finished the challenge will be awarded a book authored by Alex and David Bennet, generously provided by the authors themselves. Our October challenge is already underway, so make sure to take advantage of the fun, and good luck to all participants!

2Know Newsletter News Guidelines for Effective Landing Page Design and Usage A landing page (or lobby page) is a term related to the field of User Experience, and it serves as an internal gateway page to a content... Read Article Analytics at Work - Book Review " Analytics at Work: Smarter Decisions, Better Results " was penned in 2010 by Tom Davenport in collaboration with Haris and Morison. One... Read Article Managing External Knowledge Flows: Navigating the Inside-Out Paradigm In the past, knowledge management was about managing knowledge within the organization "bottom-up" and vice versa. Today, with the... Read Article A Conversation with Chris Collison Currently, I am working on a knowledge management project for a global client. Chris Collision also takes part in the project. I guess... Read Article Articles Previous Newsletters Printed Version Subscribe 2011 August

2Know Newsletter News Open Source Intelligence from a Knowledge Management perspective The 21st Century has ushered in an impactful revolution which has made data much more accessible to the public. Due to the acceleration... Read Article Working memory: Seven Plus-Minus Two " The Magical Number Seven, Plus or Minus Two: Some Limits on Our Capacity for Processing Information" [1] is one of the most highly... Read Article Formulating knowledge as algorithms Learning, according to Wikipedia, is the process of acquiring new, or modifying existing, knowledge, behaviors, skills, values, or... Read Article Deep Work - Book Review " Deep Work: Rules for Focused Success in a Distracted World " was published in 2016 by Cal Newport, a computer science professor at... Read Article Articles Previous Newsletters Printed Version Subscribe 2019 October

2Know Newsletter News ISO30401 implementation- many of us speak English, yet we prefer our mother language KMGN- ISO30401 implementation task force. September 23rd, 2021. A global team of KMers, representing the five continents, meet together,... Read Article Using a knowledge directory as an organizational procedure system Knowledge is power! But wait… why? What makes knowledge so valuable, and as such- what can we do to retain and utilize it? Let’s start... Read Article AI Projects- Here we KMers' come KMGN. KM-AI course, 23rd session. Wrap up. 62 KMers' from India, Indonesia, U.A.E., Argentina, Israel, Italy, U.S.A., Malaysia, India,... Read Article ISO30401 and KM Excellence ISO30401. Why is so important for the KM'rs that it is implemented? Because it will drive understanding of organizations to the... Read Article PWA – Progressive Web App During the last decade, Smartphones have become an integral part of our lives and daily activity- which raises the question: what the... Read Article Story Thinking - Book Review " Story Thinking: Transforming Organizations for the Fourth Industrial Revolution " is a captivating book authored by John Lewis, a... Read Article Customer Journey planning in the digital age When we want a certain product or service, we have a way to go that starts with exposure and does not end with acquiring it. As part of... Read Article Articles Previous Newsletters Printed Version Subscribe 2021 September

2Know Newsletter News Organizational portals: the myths of the past and present In March 2002, our magazine published an article titles "organizational portals: the myths". The article reviewed the eight popular myths... Read Article Generation Q Generation Q is the Quantifying generation. The term "The Quantified Self" was coined by Kevin Kelly in 2007, and it describes people... Read Article A new perspective on "portals- the optimal Knowledge Management" The article, published on August 2002, discussed the portal's content component and the optimal way to characterize a portal. According... Read Article Predictably Irrational -Book Review The book " Predictably Irrational " 2008, was written by Dan Ariely. The book builds upon the teachings of Tversky and Kahneman,... Read Article An intergenerational review of homepage design The homepage is the "first entrance ticket" to the portal and serves as an initial reception for users. The homepages aesthetic form as... Read Article Articles Previous Newsletters Printed Version Subscribe 2010 April

KMGN KM Global Week. is coming soon! Previous Item Next Item Preparations for the KMGN KM Global Week  are well underway, with 16 countries expressing their intention to participate in this significant initiative that promotes awareness and desire for knowledge management (KM). Those who have not yet signed up and wish to join are requested to contact  moria@kmrom.com .

Why ADB Uses Storytelling in Knowledge Management Previous Item Next Item An article on how ADB is engaging audiences through storytelling to highlight the impact of its work better: Link

"Above and Beyond KM" - A blog that covers a wide range of topics that are relevant to all of us.. Previous Item Next Item "Above and Beyond KM" is a blog authored by Mary Abraham, a Knowledge Management professional based in New York. The blog covers a wide range of topics that are relevant to all of us, including Change Management, Focusing and Prioritizing, ChatGPT, and more. You can visit the blog and access insightful articles at the following link: https://aboveandbeyondkm.com/

2Know Newsletter News The magic of learning by writing The laptop, besides its advantages, is an excellent tool for notes, summaries, and reminders. After all, many people can type faster than... Read Article Being a teacher- Book Review " Being a Teacher: Inspirational Chapters in Education " is a book written by Lior Halevi, a seasoned principal and educator. Some might... Read Article Gamification is the name of the game Gamification is imbedded in our psyche in early childhood. Mankind has been playing games since prehistoric times. Gamification is a... Read Article Chatbots in the field of banking The Coronavirus crisis which is still raging on has coerced business organizations to shift from the physical realm to the virtual. One... Read Article Articles Previous Newsletters Printed Version Subscribe 2020 September

2Know Newsletter News Give and Take - Book Review " Give and Take: A Revolutionary Approach to Success ," authored by Adam Grant in 2013, presents innovative concepts. At first glance,... Read Article What is Real Time Business Intelligence (RTBI)? Today's competitive business environment is characterized by clients who demand much and expect highly. This fact requires companies and... Read Article Ensuring safe Wisdom of the Crowds No, you're not mistaken. Not just Wisdom of the Crowds, rather the Safe Wisdom of the Crowd. A book written in 2004 by James Surowiecki... Read Article Six tips for creating a successful landing page Even if (theoretically) you have the best product or the best service, if you don’t communicate it efficiently there is a big chance you... Read Article Articles Previous Newsletters Printed Version Subscribe 2014 September

2Know Newsletter News KMGN's Advanced Methodologies Course: Insights for KM Leaders KMGN - KM Advanced Methodologies Course. 21 weeks. 87 people attended and completed the task. So what can Knowledge Managers all over... Read Article Wrapping up KMGN's Advanced Methodologies Course June 21st, 2022. Today our KMGN KM advanced methodologies came to an ending. Eighty-seven knowledge managers, let me call them -... Read Article Unleashing Creative Thinking Creativity. One of the skills required for the new era. Why is it that so many of us are in favor yet don't know what to do with such a... Read Article Working from home Working from home has recently become a new reality for many. It began with the outbreak of Covid19 and had been going on for over two... Read Article The KM Cookbook - Book Review " The KM Cookbook: Stories and Strategies for Organizations Exploring Knowledge Management Standard 30401 " is a book published in 2019... Read Article Successful Collaboration in Organizations Babies communicate with their beloved mothers even before they can speak. We all know to share and think we know how to collaborate with... Read Article Digital accessibility We live in a technological age in which vast amounts of data are accessible and available to us at any given time. One glance at our... Read Article Building Adaptability: Acknowledging Differences Agility is one of our new trendy terms in organizations. We all understand that the external world is changing all the time, faster, and... Read Article Employee Generated Content As we've all realized, recent years have seen a revolution in communication. Till recently, most content we consumed was created, edited,... Read Article Articles Previous Newsletters Printed Version Subscribe 2022 June