Lesson Learned To All Categories Reading time: 4 minutes 27/10/24 Distilling Insights: Rules for Extracting Meaningful Knowledge from Experience By: Meirav Barsadeh Publication date: Reading time: 5 minutes 23/10/24 Lessons Learned Through Event Analysis By: Netali Aroesti Publication date: Reading time: 7 minutes 25/09/24 The 4 Pillars of Critical Thinking- Book Review By: Dr. Moria Levy Publication date: Reading time: 21 minutes 27/08/24 Knowledge Management Best Practices By: Dr. Moria Levy Publication date: Reading time: 10 minutes 29/02/24 The Smart Mission - Book Review By: Dr. Moria Levy Publication date: Reading time: 8 minutes 31/08/23 Noise - Book Review By: Dr. Moria Levy Publication date: Reading time: 10 minutes 31/10/20 Nurturing Insights: A Comprehensive Approach to Lessons Learned in the Wake of COVID-19 By: Dr. Moria Levy Publication date: Reading time: 5 minutes 31/08/18 The innovator’s Dilemma - Book Review By: Dr. Moria Levy Publication date: Reading time: 4 minutes 31/08/18 From theory to practice: practical aspects of lesson learning By: Sagit Salmon Publication date: Reading time: 3 minutes 31/10/17 Identifying root causes: a review of two tools By: Nurit Ston Lin Publication date: Reading time: 9 minutes 29/02/16 Establishing a Lessons Learned Program - Book Review By: Dr. Moria Levy Publication date: Reading time: 9 minutes 30/11/15 The Lessons Learned Handbook - Book Review By: Dr. Moria Levy Publication date: Reading time: 2 minutes 31/08/15 Learning lessons in the US Military- a summary of a meeting with Lieutenant Colonel Paul Reece By: Dr. Moria Levy Publication date: Reading time: 3 minutes 28/02/15 Root causes: what are they good for? By: Dudi Rozental Publication date: Reading time: 3 minutes 31/07/14 DSS: Decision Supporting Systems By: Dudi Rozental Publication date: Reading time: 8 minutes 14/07/13 REWORK - Book Review By: Dr. Moria Levy Publication date: Reading time: 4 minutes 31/03/13 Tips for managing a Lessons Learning Process By: Anat Bielsky Publication date: Reading time: 4 minutes 31/12/12 General Impressions from the KM World 2013 Convention By: Dr. Moria Levy Publication date: Reading time: 4 minutes 30/06/12 AAR and BAR: complementary processes for briefing and debriefing projects and processes By: Dr. Moria Levy Publication date: Reading time: 3 minutes 31/10/11 Future-Oriented Debriefing - A Short and Effective Methodology By: Dr. Moria Levy Publication date: Load More

Book reviews To All Categories Reading time: 9 minutes 23/10/24 The Power of Going ALL-IN – Book Review By: Dr. Moria Levy Publication date: Reading time: 7 minutes 25/09/24 The 4 Pillars of Critical Thinking- Book Review By: Dr. Moria Levy Publication date: Reading time: 5 minutes 23/09/24 The Untapped Team Advantage- Book Review By: Dr. Moria Levy Publication date: Reading time: 7 minutes 22/08/24 The E-Myth- Book Review By: Dr. Moria Levy Publication date: Reading time: 10 minutes 02/08/24 Whole Thought: The Rise of Human Intelligence- Book Review By: Dr. Moria Levy Publication date: Reading time: 8 minutes 31/07/24 Knowledge Management Mobilization in the Social Sciences and Humanities- Book Review By: Dr. Moria Levy Publication date: Reading time: 8 minutes 30/06/24 In-distractable - Book Review By: Dr. Moria Levy Publication date: Reading time: 9 minutes 30/06/24 Generative AI in Practice - Book review By: Dr. Moria Levy Publication date: Reading time: 16 minutes 31/05/24 Decide and Conquer- Book review By: Dr. Moria Levy Publication date: Reading time: 2 minutes 31/05/24 The Art of Powerful Questions- Book review By: Dr. Moria Levy Publication date: Reading time: 7 minutes 30/04/24 The Formula- Book Review By: Dr. Moria Levy Publication date: Reading time: 13 minutes 01/04/24 Innovative Creativity- Book Review By: Dr. Moria Levy Publication date: Reading time: 10 minutes 29/02/24 The Smart Mission - Book Review By: Dr. Moria Levy Publication date: Reading time: 7 minutes 31/01/24 Grit - Book Review By: Dr. Moria Levy Publication date: Reading time: 6 minutes 31/12/23 Building a Second Brain - Book Review By: Dr. Moria Levy Publication date: Reading time: 15 minutes 30/11/23 INside INnovation - Book Review By: Dr. Moria Levy Publication date: Reading time: 6 minutes 31/10/23 Expressing via Graphs - Book Review By: Dr. Moria Levy Publication date: Reading time: 7 minutes 30/09/23 Rethinking Competitive Advantage - Book Review By: Dr. Moria Levy Publication date: Reading time: 8 minutes 31/08/23 Noise - Book Review By: Dr. Moria Levy Publication date: Reading time: 14 minutes 31/07/23 The Course of Knowledge - Book Review By: Dr. Moria Levy Publication date: Load More

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Service Knowledgebases To All Categories Reading time: 3 minutes 28/11/24 End Users in a Knowledge Management System: Customers or Partners? By: Nofar Levy Publication date: Reading time: 4 minutes 29/09/24 Embracing the Challenge: An Agile Approach to Knowledge Management System Migration in Service Centers By: Shiri Atzmon Publication date: Reading time: 4 minutes 02/08/24 Seamless Service: The Game-Changing Impact of Unified Knowledge Management By: Lior Cohen Publication date: Reading time: 2 minutes 31/10/23 The Knowledge Management System: An Essential Tool for Service Centers in Emergency Times By: Sagit Salmon Publication date: Reading time: 2 minutes 30/09/21 Re-aligning your service knowledge management system By: Sagit Salmon Publication date: Reading time: 3 minutes 31/03/20 Knowledge Management in a financial institution’s call center's database during times of crisis By: Rimona farkash baruch Publication date: Reading time: 2 minutes 31/12/19 Optimizing Knowledge items By: Meirav Barsadeh Publication date: Reading time: 2 minutes 30/06/19 On six minutes and Self service By: Sagit Salmon Publication date: Reading time: 2 minutes 31/07/18 Enhancing organizational literacy By: Tzvika Amit Publication date: Reading time: 2 minutes 31/03/18 Linguistic Simplification By: Rom Global Publication date: Reading time: 3 minutes 28/02/18 Headless CMS By: Rom Global Publication date: Reading time: 2 minutes 31/08/17 Immediate Knowledge By: Rona Feldman Publication date: Reading time: 3 minutes 30/11/16 Translating to customer language By: Dana Neuman- Rotem Publication date: Reading time: 3 minutes 31/10/15 Service Centers in crises and emergencies By: Dana Neuman- Rotem Publication date: Reading time: 3 minutes 31/05/14 The power to change: switching a Knowledge Management system By: Sagit Salmon Publication date: Reading time: 4 minutes 31/12/12 Knowledge Directories for client service: not only call centers By: Keren Harel Publication date: Reading time: 3 minutes 30/09/12 Converting a content community By: Sagit Salmon Publication date: Reading time: 3 minutes 30/04/12 Central and Distributional: forming information directory crews By: Sagit Salmon Publication date: Reading time: 3 minutes 31/03/12 Dictionaries By: Anat Bielsky Publication date: Reading time: 4 minutes 31/01/12 Templates By: Hagay Kalev Publication date: Load More

KM Strategy To All Categories Reading time: 4 minutes 27/10/24 Distilling Insights: Rules for Extracting Meaningful Knowledge from Experience By: Meirav Barsadeh Publication date: Reading time: 2 minutes 23/10/24 Maximizing KM Impact: Linking Knowledge to Core Business Goals By: Dr. Moria Levy Publication date: Reading time: 9 minutes 23/10/24 The Power of Going ALL-IN – Book Review By: Dr. Moria Levy Publication date: Reading time: 5 minutes 23/09/24 The Untapped Team Advantage- Book Review By: Dr. Moria Levy Publication date: Reading time: 21 minutes 27/08/24 Knowledge Management Best Practices By: Dr. Moria Levy Publication date: Reading time: 3 minutes 23/08/24 Analysis By: Tal Alon Publication date: Reading time: 4 minutes 31/05/24 The Four Knowledge Worker Types of Adizes and Their Contribution to the World of Knowledge Management in Organizations By: Noga Chipman-Steinwartz Publication date: Reading time: 7 minutes 30/04/24 ATP 6- 01.1 Knowledge Management By: Dr. Moria Levy Publication date: Reading time: 5 minutes 31/03/24 How establishing a knowledge management system improved service at the call center By: Dr. Moria Levy Publication date: Reading time: 5 minutes 29/02/24 Gamification: From Playful Beginnings to Practical Solutions By: Michal Blumenfeld Sagi Publication date: Reading time: 6 minutes 31/12/23 Building a Second Brain - Book Review By: Dr. Moria Levy Publication date: Reading time: 2 minutes 30/06/23 Ready, Set, Go – Preparing for the Global Knowledge Week By: Sagit Salmon Publication date: Reading time: 8 minutes 30/06/23 Practically Radical - Book Review By: Dr. Moria Levy Publication date: Reading time: 16 minutes 31/05/23 Business Trends in Practice - Book Review By: Dr. Moria Levy Publication date: Reading time: 2 minutes 31/05/23 Decision-making in the new world of collaboration By: Dr. Moria Levy Publication date: Reading time: 3 minutes 30/04/23 Think Again- Book Review By: Dr. Moria Levy Publication date: Reading time: 7 minutes 30/04/23 Hooked- Book Review By: Dr. Moria Levy Publication date: Reading time: 1 minutes 30/04/23 Harnessing the Power of Co-Creation: A Case for Design-Thinking Based Hackathons By: Dr. Moria Levy Publication date: Reading time: 4 minutes 31/03/23 What can we do with all these work meetings? By: Dafi Weiss Publication date: Reading time: 1 minutes 31/03/23 Successful Collaboration: The Importance of Stakeholder Analysis By: Dr. Moria Levy Publication date: Load More

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As technology continues to offer more and better opportunities, knowledge turns out to be one of the more critical assets of any organization, and knowledge management- a key factor to its success. What is Knowledge Management? Knowledge Retention: Capturing experts’ knowledge, turning it from tacit to explicit, and from individual’s ownership to organizational assets* Communities of Practice: Hybrid (virtual&physical) communities aimed at improving knowledge flow between people, and offering opportunities for knowledge co-creation Smart Documents’ Composition: Structuring the way procedures, SOPs, and other important documentation is written, making the content easy to address, understand, and implement* Applyed Genrative AI: Integrating Generative AI into the daily routine maximizing both human and machine advantages and redesigning the knowledge work. Service Knowledge Management: Designing and running large service support knowledge bases, enabling real time finding answers to any request Lessons Learned: a holistic solution for effectively and efficiently debriefing, managing a lessons’ knowledge base, and embedding the knowledge learned in the organizational environment, thus serving ongoing improvement and strive for excellence*. Typical Knowledge Management solutions may include: *Note: Unique methodologies or methods developed by ROM Knowledgeware. What is Knowledge Management? A management field aimed at driving business goals, handling its risks, creating a competitive advantage, and leveraging the organization for innovation - All this, while relying on the organization's knowledge. Includes solutions for effectively retaining, structuring, sharing, and creating the organizational knowledge. Despite the fact that Peter Drucker first introduced the concept in the late 1960s, the field gained significant momentum in the 21st century, as knowledge became a critical component in the success of organizations and a central differentiating factor in the competitive market. Nowadays, KM solutions are restructured maximizing Human-AI Augmentation. Today, in addition to the human component, it also relies on artificial intelligence technologies in general, and Generative AI in particular.

Guiding organizations to ISO30401 maturity Analyzing an organization ISO30401 state and designing a 1-3 year strategy targeting ISO30401 readiness Supporting ISO30401 readiness Working with an organization towards KM excellence based on ISO30401 and certification readiness. ISO30401 lectures, courses, and workshops Drawing awareness to ISO30401 Explaining and mediating ISO requirements Educating KM-based organizations on the minimal effort path to certification Elaborating on the use of annexes and other non-requirement-based sections ROM Global offers the following ISO30401 services: Leading ISO30401 development Dr. Moria Levy has led the ISO global experts team in developing the ISO30401 standard and continues to lead successive updating projects. ISO30401 ISO 30401 Implementation toolbox Dr. Moria Levy has led the KMGN global project, including 12 countries, for developing the toolbox, including 4 toolkits for ISO30401 implementation. Toolbox KM standards Certification ROM Knowledgeware is the only organization worldwide that walks the talk being 10 years KM standard certified: ISO30401 2019-now SII25006 2012-2018 (the Israeli SII KM standard) Certification ROM leads ISO30401 ISO 30401 Feb 2022 David Lamotte | Head of Knowledge Management at Agence Francaise de Développement, France "Working with Dr. Levy on the ISO30401 implementation she designed, we developed new insights towards KM excellence." Jan 2023 Amy Williams | Deputy, Chief Knowledge Officer, NASA JPL Moria is a prolific writer on Knowledge Management with a principled centered approach to KM implementation and standardization for organizations. Her ability to see the big picture but also interpret KM practices at a practical / tactical level, is a solid indicator of her level of professionalism and leadership towards successful KM adoption across an enterprise.

Applied Generative AI Dedicated expertise in effective knowledge transfer within acquisition and merger processes, including: Our Services Change Management The processes of changing organizational processes, culture, and habits, to improve its business performance. Our Services Communities of Practice Groups of people linked based on collective expertise serve an organization's knowledge needs. Our Services Document & Content Management Creation of a comprehensive and accessible documentation repository, containing all essential information for the transfer process. Our Services Gamification Gamification is a tool for integrating positive emotional experiences into the activity routine and during peak events in the organization. Our Services ISO 30401 ISO 30401 management system standard for knowledge management is meant to support organizations in developing a management system that effectively promotes and enables value-creation through knowledge. Our Services Knowledge Creation Developing professional knowledge by aggregating existing documented and tacit assets, and using it to construct new knowledge levels. Our Services Knowledge Management Strategy ROM Global specializes in developing tailored knowledge management strategies, including evaluating current practices, prioritizing impactful topics, and designing solutions to enhance knowledge retention, sharing, and collaboration within organizations. Our Services Knowledge Retention (KiSure) Advanced methods and tools for transferring both explicit and tacit knowledge. Our Services Knowledge Risk Management As knowledge importance increases in organizations, so do knowledge risks. Knowledge risk management is the process of managing those risks. Our Services Lessons Learned Structured and controlled management of the transfer process, ensuring preservation of critical and core knowledge. Our Services Merger Knowledge Transfer Knowledge Management solutions that enable companies to streamline their work processes, improve internal organizational communication, and ensure the preservation of critical knowledge over time. Our Services Portals and Channels Organizing websites and portals to enable knowledge usage by customer and the general public as well as by employees. Our Services SOPs and Smart documents’ accessibility SOPs and guidelines hold the documented knowledge of an organization. Effective internal accessibility improves understanding and implementing Our Services Service Knowledgebases Managing service organization knowledge such that junior employees deliver high-quality service. Our Services User Experience User experience (UX) focuses on the user's feelings when using a product or service. Our Services Our projects span the entire knowledge management services Knowledge Management Services

Knowledge Management Open Resources Mountain Quest Institute, a research, retreat and learning center in the Allegheny Mountains of West Virginia, in cooperation with ROM Global offers Open Source materials developed through the Moutnain Quest Research Center which, with attribution, may be copied and shared freely. Pursuing its three quests—for knowledge, consciousness and meaning—MQI is scientific, humanistic, and spiritual and finds no contradiction in this combination. We hope you find these materials useful in achieving personal professional growth and sustaining high performance in the challenging world of today. Knowledge Capacities: Igniting Whole Thought Alex Bennet, Robert Turner Mountain Quest Institute (2024) Download Book Unleashing the Human Mind Field Guide: An OrgZoo Quest Alex Bennet, Robert Turner, Arthur Shelley, Jane Turner & illustrated by Mark Boyes Mountain Quest Institute (2023) Download Book Unleashing the Human Mind: A Consilience Approach to Managing Self David Bennet, Alex Bennet & Robert Turner Mountain Quest Institute (2022) Download Book Playing in the Mind Field Volume 1: Life in the Field Dr. Alex Bennet 2023 Download Book The QUEST: Where the Mountains Meet the Library The Drs. Alex and David Bennet Mountain Quest Institute (2021) Download Book The Profundity and Bifurcation of Change Part I: Laying the Groundwork Alex Bennet & David Bennet with Arthur Shelley, Theresa Bullard & John Lewis Mountain Quest Institute (2020) Download Book The Profundity and Bifurcation of Change Part II: Learning from the Past Alex Bennet & David Bennet with Arthur Shelley, Theresa Bullard & John Lewis Mountain Quest Institute (2020) Download Book The Profundity and Bifurcation of Change Part III: Learning in the Present Alex Bennet & David Bennet with Arthur Shelley, Theresa Bullard & John Lewis Mountain Quest Institute (2020) Download Book The Profundity and Bifurcation of Change Part IV: Creating the Future Alex Bennet & David Bennet with Arthur Shelley, Theresa Bullard & John Lewis Mountain Quest Institute (2020) Download Book The Profundity and Bifurcation of Change Part V:Living the Future Alex Bennet & David Bennet with Arthur Shelley, Theresa Bullard, John Lewis & Donna Panucci Mountain Quest Institute (2020) Download Book Leading with the Future in Mind: Knowledge and Emergent Leadership Dr. Alex Bennet & Dr. David Bennet with Dr. John Lewis Mountain Quest Institute and CoHero Institute (2018) Download Book Remembrance: Pathways to Expanded Learning with Music and Meta-Music® Barbara Bullard & Alex Bennet (2015) Download Book The Course of Knowledge: A 21st Century Theory Dr. Alex Bennet & Dr. David Bennet with Dr. Joyce Avedisian Mountain Quest Institute (2018) Download Book Decision-Making in The New Reality: Complexity, Knowledge and Knowing Dr. Alex Bennet & Dr. David Bennet Mountain Quest Institute (2018) Download Book

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