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Artificial Intelligence & Big Data

The 5th industrial revolution uses Artificial Intelligence and Big Data to create new knowledge.

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Change Management

The processes of changing organizational processes, culture, and habits, to improve its business performance.

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Communities of Practice

Groups of people linked based on collective expertise serve an organization's knowledge needs.

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Content Management

Arranging content in a uniform, structured way (e.g., templates), thus enabling easy and intuitive end user access to relevant information.

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Digital Platforms

Architecture, tools selection, and set up of information and knowledge management technologies.

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Document Management

A mechanism for dealing with the abundance of documents, public and private, cluttering organization networks.

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Gamification is a tool for integrating positive emotional experiences into the activity routine and during peak events in the organization.

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Innovation leverages an organization's performance and its competitive advantages.

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Knowledge Retention

A systematic approach to extracting tacit knowledge, while organizing documented knowledge. Knowledge Retention is critical during replacement of experts and key employees.

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Knowledge Risk Management

As knowledge importance increases in organizations, so do knowledge risks. Knowledge risk management is the process of managing those risks.

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Lessons Learned

A systematic, holistic approach to extracting knowledge from experience, and of making it accessible.

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Portals and Intranets

Organizing websites and portals to enable knowledge usage by customer and the general public as well as by employees.

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Professional Knowledge Development

Developing professional knowledge by aggregating existing documented and tacit assets, and using it to construct new knowledge levels.

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Promoting KM Programs

KM programs enable organizations to safeguard their knowledge assets and leverage the organization's performance based on its knowledge.

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SOPs and guidelines

SOP and guidelines hold the documented knowledge of an organization. Effective documentation is mandatory for making these documents

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Service Knowledgebases

Managing service organization knowledge such that junior employees deliver high-quality service.

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Social Media

Use of social networks by an organization to create business opportunities and improve processes.

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Standard 30401

ISO 30401 management system standard for knowledge management is meant to support organizations in developing a management system that effectively promotes and enables value-creation through knowledge.

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User Experience

User experience (UX) focuses on the user's feelings when using a product or service.

Our projects span the entire KM discipline

Analysis & Planning

Situation assessment  and strategic planning regarding organization knowledge; Multi-year and detailed planning


Utilizing ROM expertise to assist the organization in leading  all aspects of KM projects; Teaming with local firms in managing KM projects

Turn-key Projects

ROM manages and executes KM projects, delivering an operating result


ROM manages the day-to-day operations of organization  KM infrastructure

ROM experts cover all aspects of organizational projects



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