The 5th industrial revolution uses Artificial Intelligence and Big Data to create new knowledge.

The processes of changing organizational processes, culture, and habits, to improve its business performance.

Groups of people linked based on collective expertise serve an organization's knowledge needs.

Arranging content in a uniform, structured way (e.g., templates), thus enabling easy and intuitive end user access to relevant information.

Architecture, tools selection, and set up of information and knowledge management technologies.

A mechanism for dealing with the abundance of documents, public and private, cluttering organization networks.

Gamification is a tool for integrating positive emotional experiences into the activity routine and during peak events in the organization.

Innovation leverages an organization's performance and its competitive advantages.

A systematic approach to extracting tacit knowledge, while organizing documented knowledge. Knowledge Retention is critical during replacement of experts and key employees.

As knowledge importance increases in organizations, so do knowledge risks. Knowledge risk management is the process of managing those risks.

A systematic, holistic approach to extracting knowledge from experience, and of making it accessible.

Organizing websites and portals to enable knowledge usage by customer and the general public as well as by employees.

Developing professional knowledge by aggregating existing documented and tacit assets, and using it to construct new knowledge levels.

KM programs enable organizations to safeguard their knowledge assets and leverage the organization's performance based on its knowledge.

SOP and guidelines hold the documented knowledge of an organization. Effective documentation is mandatory for making these documents

Managing service organization knowledge such that junior employees deliver high-quality service.

Use of social networks by an organization to create business opportunities and improve processes.

ISO 30401 management system standard for knowledge management is meant to support organizations in developing a management system that effectively promotes and enables value-creation through knowledge.

User experience (UX) focuses on the user's feelings when using a product or service.