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The Three Eras of Knowledge Management

The three eras of knowledge management evolved from leveraging explicit knowledge to practical knowledge, and then to collective knowledge within organizations, overcoming limitations and expanding knowledge-sharing processes.

Knowledge Management Team's Collaboration with SME’s serving as Information Providers

This text provides tips for the Knowledge Management Team to streamline information flow from subject matter experts (SMEs). It suggests mapping information providers, using dedicated platforms and forms, defining service level agreements, and engaging SMEs for routine and quality information updates to improve knowledge sharing within the organization.

Is Knowledge Management a "White Elephant"? No Such Animal!

Knowledge management is a major $72 billion field, not a passing fad. Its effectiveness depends on aligning methods with user needs and redefining goals as those needs evolve over time. Without this alignment, knowledge management risks becoming an irrelevant "white elephant" in an organization.

How Knowledge Management Assists an Organization in Times of Emergency

Maccabi Healthcare Services activates an emergency knowledge portal, interactive forums, updated procedures, hosting options, and blogs during emergencies like Operation Pillar of Defense. A knowledge management representative in the situation room manages relevant content. Cross-organization knowledge sharing occurs with groups like the Ministry of Health.

Knowledge Managers - Then and Now

Knowledge managers have evolved from call center tools to comprehensive organizational knowledge management systems supporting all service channels. They now cater to small-medium businesses, leverage existing tools and cloud technology, integrate with organizational knowledge efforts, and employ distributed content creation models.

2016 BI Trends

2015 brought breakthroughs in business intelligence (BI). 2016 promises growth in self-service BI tools, emergence of data analysis as universal business language, democratization of data control, emphasis on speed and functionality, advanced analytics for non-analysts, and increased adoption of cloud analytics.

200 Already...

The author reflects on impactful articles from ROM's publication over the years, covering diverse topics like document management, tagging, procedures, collective wisdom, email marketing, and knowledge retention. These pieces offered fresh perspectives, resonated personally, and highlighted enduring themes in the field of knowledge management.

The Formula- Book Review

Barabási's "The Formula" challenges conventional notions of success, dissecting the gap between performance and achievement. Backed by extensive research, it identifies five key factors driving success while emphasizing the importance of persistence and strategic collaboration.

ATP 6- 01.1 Knowledge Management

The ATP 6-01.1 Knowledge Management guide offers military commanders and practitioners detailed insights into implementing knowledge management. It emphasizes key aspects such as roles, processes, and supporting activities, providing valuable strategies for organizational improvement.

Introduction to activity theory- Book review

"Introduction to Activity Theory" by Amos Katz, written in 1975, humorously critiques organizations' penchant for needless activity. It explores methods for boosting activity, including committees, meetings, reports, training, and equipment upgrades, with satirical wit.

Knowledge on the Go

"Knowledge on the Go" follows Shai, a field technician, encountering challenges accessing organizational knowledge while on-site. Proposing a mobile solution emphasizes the benefits of independence, time-saving, and accountability for field personnel.

Morning Reflections: Navigating Emotions, Engagement, and the Empathy Map

Morning traffic frustration turned into engagement through a radio game. Emotions explored via song choices spark self-reflection. Show engagement linked to investment in audience participation. Tool proposed: Empathy Map for predicting and enhancing user engagement. Emotion's power highlighted.

Promoting Knowledge Management Programs

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