A holistic approach to lessons learned
Experience in organization work and projects.
Upon completion of the course, the student will be able to:
Facilitate efficient and effective debriefing sessions.
Build a Lessons knowledgebase.
Improve usability of lessons learned.
12 academic hours
The course offers a new holistic approach to lessons learned by:
1. Offering an implementation of AAR, that leads organizations to systematic learning, covering more possible aspects of learning, however very focused and concise.
2. Suggesting a new way to handle the lessons, refining them, generalizing them, and improving access to them.
3. Adding a layer of knowledge reuse, including organizational, process-based, and tool-based practices.
The need for change
AAR implementation- step after step
Learning from Success
Deciding upon recommendations: Ignored, tasks, changes, and lessons
From lessons' library to lessons' knowledgebase
7 tools for improving the lessons
Embedding the knowledge learned as part of the organizational eco-system
Adding learning based on experience and quality-based processes
The full picture: A holistic view