KM in 2017: forecasts and expectations
1 January 2017
Dr. Moria Levy
It's December again and the seasonal question arises (as it always does): what does the future hold in store? What trends can we expect to encounter in 2017?
In general, trends can be divided to 3 levels/categories:
Trends which have already been (substantially) actualized in past years and will probably remain in focus this coming year; new trends, which we may or may not have been discussed in the past yet we predict they will be relevant for many organizations; trends which are discussed yet will remain in the realm of theory and forecasts.
Specifically referring to 2017, hereby are the central trends:
Customer oriented KM:
Knowledge Management and decision-oriented data management:
In conclusion: we have advanced greatly in past years and continue to advance into 2017; we still have some room for improvement which will hopefully be accomplished in coming years.