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ChatGPT Enterprise

1 December 2023
Anat Bielsky

ChatGPT Enterprise is a robust new OpenAI assistant, crafted explicitly for business applications. It enhances ChatGPT's conversational capabilities by incorporating strong security measures, advanced functionality, and personalized features tailored for enterprise use.


Key Features of ChatGPT Enterprise:

  • Increased Security:

    ChatGPT Enterprise prioritizes data privacy with enterprise-grade security features, including end-to-end encryption, SOC 2 compliance, and a commitment to refrain from utilizing customer data for model training. This ensures the protection of sensitive business information.

  • Unlimited Access to GPT-4:

    Organizations benefit from unrestricted access to the latest OpenAI version, GPT-4, enabling seamless execution of commands and tasks.

  • Multi-step Interactions:

    Facilitates extended conversations with an impressive token capacity of 32,000, offering four times more capacity than the accessible version of ChatGPT.

  • Advanced-Data Analysis:

    Enables natural language queries on databases, producing data-driven insights in graphical, tabular, and summary formats. ChatGPT Enterprise can directly analyze databases through integrations like Microsoft Graph.

  • Custom Templates:

    Users can create fixed, reusable templates for everyday tasks such as emails, presentations, brainstorming sessions and streamlining workflows.

  • Advanced Admin Controls:

    A dedicated console empowers administrators to efficiently manage users, models, and settings. Additionally, customization options for the organization are available through Single Sign-On (SSO), APIs, and more.


ChatGPT Enterprise empowers businesses to seamlessly integrate AI into crucial workflows, enhancing efficiency and productivity:

  • Accessibility of Organizational Knowledge Bases:

    Integrates with existing knowledge bases, facilitating quick and accurate customer and employee responses.

  • Apprenticeship and Training:

    Addresses frequently asked questions and provides pertinent information, streamlining mentoring and employee training processes.

  • Creation of Marketing Content:

    Generates compelling texts for advertisements, product descriptions, and marketing materials, ensuring effective communication.

  • Programming Assistance:

    Offers assistance by suggesting syntax, aiding in bug fixing, and providing explanations for errors, thereby improving programmer productivity.

  • Product Recommendations:

    Utilizes preferences and purchase history data to offer relevant product recommendations, enhancing the overall customer experience.


How Much Does it Cost?

While ChatGPT 4 (ChatGPTPlus) personal pricing plan is $20 per user, ChatGPT Enterprise is flexible and customized according to each organization's unique needs.


Differences between ChatGPT Enterprise and Microsoft 365 Copilot:

ChatGPT Enterprise and Microsoft 365 Copilot, both aimed at enhancing organizational productivity, exhibit distinctive approaches:

  • ChatGPT Enterprise:

    Engages in conversations resembling fundamental human interactions, employing advanced language processing technology. It has learned from extensive internet data to comprehend questions and respond naturally, allowing it to simulate authentic conversations.

  • Microsoft 365 Copilot:

    Offers more personalized assistance by integrating innovative technology with an organization's private data, including emails and documents. This lets Copilot provide real personal data-based support, directly integrating with Microsoft apps and workflows. It leverages user and context data to deliver personalized recommendations and insights.


In addition, while ChatGPT Enterprise emphasizes general friendly discussions, Copilot prioritizes productivity enhancement through personalized assistance based on user data and workflows. Copilot operates as an AI-powered assistant tailored to the user, extending beyond a conversational bot.


In Summary

Considering these distinct approaches, organizations may find value in combining both tools, based on their needs. ChatGPT excels in informal conversation, while ChatGPT Enterprise surpasses in business-oriented security, speed, analytics, and personalization. Its advanced natural language capabilities automate and enhance a broad spectrum of processes, appealing to customers and internal entities, ultimately improving effectiveness, engagement, and productivity.


Sources:

A person and person looking at a computer screen
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