SolutionsService Centers

Service centers are characteristically manned by people who are typically newcomers to the organization and must pass along large amounts of knowledge to their clients not only professionally but quickly, clearly and uniformly.


ROM Knowledgeware specializes in setting up and upgrading Service Centers’ knowledge bases in order to ensure these goals are attained.

 

ROM coordinates a forum for the managers of the Service Center’s knowledge bases in Israel.

 

Clients include: ExLibris, Amdocs, Teva, YES, Mizrachi Tfachot Bank, Partner, Hapoalim Bank, Hrel Insurance, The Pheonix inurance.