2Know Magazine: Sharing KM Knowledge
2Know: Sharing KM Knowledge
September 2021 - Magazine No. 264
September 2021 - Magazine No. 264
Customer Journey planning in the digital age
When we want a certain product or service, we have a way to go that starts with exposure and does not end with acquiring it. As part of the marketing strategy, the ‘customer  >>
Knowledge is power!
But wait… why? What makes knowledge so valuable, and as such- what can we do to retain and utilize it?
Let’s start off with defining the term ‘knowledge’. Knowledge is the result of the accumulation  >>
During the last decade, Smartphones have become an integral part of our lives and daily activity- which raises the question: what the best User Experience is, one that any business would wish to provide their customers.  >>
Written by Rom Knowledgeware
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