CustomersSectorsDefense

The field of defense is a complex one which contains many diverse sub-fields. Furthermore, defense organizations typically feature frequent turnover (once every two-three years) which raises the need for retaining an organizational memory beside the need for sharing and developing quick knowledge development processes.  These organizations cope with many risks which involve national security and human lives. Knowledge Management is an activity which has been implemented several years ago yet has been reinforced following the events of September 11.

Case study: Wiki websites for data management regarding foreign elements

A great amount of managed data and knowledge deals with information regarding foreign elements: info on hostile elements, information and knowledge on technologies and activities, etc. Much of it has been managed in work documents; this is globally true regarding armies and many and many defense entities. The age of wiki presents new possibilities of structured management of contents which have been previously managed in an entirely unstructured manner. Wiki boasts a triple advantage: easy content entering which ensures high update; easy sharing between different elements, occasionally in complimentary organizations; easy linking between different knowledge items.

Content organization

Defense organizations include many departments and branches. In some cases, each branch is managed as an autonomous entity. Despite the distinct division of jurisdiction areas, nearly every branch deals with human resources, project management, security, lesson learning, computing, etc.  the ability to conjunctively manage all documents as well as websites is quite the challenge. Even Knowledge Management of each field separately isn't trivial. Knowledge mapping includes analyzing the structure of each entity and recommending a preferable organization method which might ease reaching documents on shared disciplines and different knowledge websites on the subject. A content organization project includes not only the right recommendation but a recommendation agreed upon by all parties involved. Content organization enables reaching data in organization in which data availability might be critical and affect human lives and national security.

Clients

IDF
IAF
Elisra
RAFAEL