The world of pharmaceuticals is a field rich with knowledge, activities and developments. The pharmaceuticals field deals with traditional areas of unique R&D, chemical R&D, generic R&D, chemical production, registration, marketing and distribution, etc. In recent years, the field has delved into new areas related to different types of treatment (such as inhalers), new types of medication derived from biogenetic research, etc. Pharmaceuticals workers are knowledge workers.

Case study: registration knowledge website

A medication must be reviewed by international health authorities before being officially authorized; this is a process which is neither easy nor short. One month delay can prevent a company its product's uniqueness and therefore 'freeze' its competition's marketing ability. Questions posed by health authorities, notes and considerations pointed out are only some types of knowledge which can certainly be managed in order to reduce the number of rejects and ultimately shorten the authorization process. Knowledge Management of registration-related topics is vital to the success of pharmaceutical companies although it is merely one stage in an organization's chain of activities.

Case study: R&D expert map

Expertise and sub-expertise are a regular matter in R&D groups, especially pharmaceutical-related ones. Workers' specializations are developed not only at their current workplace but also in previous projects, previous workplaces and (equally important) during their academic research and studying period. Managing a regular "yellow pages" is usually insufficient since, for example, there is a distinction between specializing in 'grinding' as opposed to 'milling'. Managing an expert map, which also includes the work processes of continuous update and the use of this expert map, can save us the time and effort which would have otherwise been invested in a lengthy learning process or purchasing knowledge from external factors.