2Know Magazine: Sharing KM Knowledge
2Know: Sharing KM Knowledge
February 2020 - Magazine No. 245
February 2020 - Magazine No. 245

Organizations and companies understand that the square thinking dictating that workers must come to work at an office every day is a thing of the past. Once, workers indeed needed their position and environment in order to do their job. Nowadays, with the entire world connected and most of the work done with computers, there are many digital tools and technologies that enable remote work in nearly any field. Workers seek wealth and opt for working outside an office in both a different environment and usually different work hours.

One of these phenomena is known as the Digital Nomad phenomenon, around which a great community is constructed as well as international internet meetings.

According to Wikipedia, " Digital nomads are a type of people who use telecommunications technologies to earn a living and, more generally, conduct their life in a nomadic manner ". These people actually have decided to be referred to by a term that doesn't always ring as positive: a nomad.

The Israeli nomadic community is comprised of over ten thousand members which seemingly have almost nothing in common. One sits in his hometown café, while the other sits on beaches. However, they both choose to work from afar and conduct meetings through tools such as Skype, Zoom, etc.

Some companies even take pride in their lack of physical offices. They do, however, require all workers to meet frontally once in a while. Some large websites concentrate lots of information nomads might find useful. The largest of these websites is nomadlist.com.

In order to successfully manage such companies, or to allow workers to do their job despite obvious distractions, several digital tools help workers stay organized and self-disciplined. Furthermore, efficiency and clear rules are required: where and how are products stored, how to follow the content, and how to stay up to date with these technologies and master them. Each organization has its methods and definitions according to company policy which update policy according to the current zeitgeist.

I am a member of several groups. One recommends digital tools and explains how to operate them, while the other recommends workspaces and supports members in all areas of life.

Hereby is a short review and introduction to a number of useful tools that nomad groups use. These tools can benefit everyone, simplifying their daily conduct.




every job involves charging customers and keeping tabs on time invested. Toggle is a cloud software with a website and PC/mobile app. It is simple and useful: a button to start the clock running and another to make it stop. It creates reports according to customers, projects, hours, keywords, etc.

Its free version is fine, organizations and companies require a fee.

For virtual meetings, there's Zoom.

Zoom is a large and well-known company. Nearly every organization has either checked out or purchased their product. The product requires downloading the software to the device and enables multiparty video conferences. These meetings can be recorded and include features such as screen sharing. It relies on an internet infrastructure.

WhatsApp is more suitable for internet video conversations involving few participants. There are also other products in this field, such as Google's Meet and Teams found in Microsoft's 365.
file storage cloud

This field features a number of familiar products. I assume you've used at least one of the following platforms. These platforms can be accessed via mobile, browser and PC.

Google Drive: Google's cloud which every user is granted access to when opening a Gmail account. The drive itself contains several products that serve as alternatives to the regular office.

Dropbox: a classic, folder-based product. Dropbox has recently collaborated with Microsoft, enabling documents to be edited directly from the cloud using the 365. Its advantage is the comfortable setting it provides for units to work collaboratively.

OneDrive: Microsoft's cloud, which enables integration with Microsoft's tools and the Windows framework. Its second advantage is the fact that many organizations use it.



Zapier  https://zapier.com/

An automation tool that has gained momentum in recent years and enables a simple connection for recurring tasks. For example, when an email containing an invoice, the system will activate a trigger that will file it in the drive's invoice folder. Thus, at the end of the month you can share your folder with your accountant. This tool has over 1500 products comprising a comfortable interface making work easier and more efficient without requiring any code.




Another automation tool, it is Zapier's greatest competition and equally recommended, focusing on interface and comfort.


Personal information management

Notion- https://www.notion.so/

A fairly effective tool that recently returned in many groups. It allows workers to save websites and articles they've read according to subject, task list, sticky notes, project management, knowledgebase and several other criteria. It even allows you to set up and publish a simple blog/website.


Basic design

Canva- https://www.canva.com/

A useful tool in everyday life, Canva enables simple design using premade size templates and requirements according to selected media (Facebook, website, banner, etc.) thus attaining a fair performance level. That said, if a professional level is required, design personnel should be contacted.




Term: Industry 4.0
Written By Maskit Rubinstein, Maskit Robinshtein

What do a mechanical loom, an electronic controller and the internet have in common? They each represent a different industrial revolution humanity has experienced.

The first revolution was mechanics-based, the second was based on electricity and the third on electronics. The fourth revolution, aptly named Industry 4.0, is based on the internet. More precisely, it is based on three fields which have greatly developed during this past decade: digitation, the Internet of Things and cyber.

Merging advanced technology has led industries to establish "smart factories", based on the following elements:

  • Smart production: digitizing means of production in factories, including automation, big data analysis, simulation tools (for planning production processes), etc.


  • The Internet of Things (IOT): virtual communication between physical objects, i.e. different devices in the factory. The connection between the components of the broad operation system enables the collection and analysis of information to improve the control of devices, components and means of production. We can detect our flaws and act upon them based on the accumulated information.
  • Cyber protection: The connection of various components into one network and enhancing the use of automation has increased our need to protect our systems from external threats.

Industry 4.0's management approach is based on a number of principles:

  • Maximal flexibility of production lines which allow them to adapt to the frequently changing market
  • Saving time and resources during the planning stage by simulating the production line or product
  • Saving time and resources during the production stage: automation processes replace human workers previously tasked with arduous, dull work. Workers thus evolve into "knowledge workers".

How will these affect the field of Knowledge Management?

Generally speaking, technological developments require focused expertise, which lead to more unique, professional knowledge of higher value. The knowledge retaining process, in turn, gains more value subsequently. The fast development rate and the demand for flexibility requires the organization to implement changes highly frequently and efficiently. This is where Knowledge Management can provide support.

Technology will never replace people, yet it will affect work processes, the knowledge and information workers require and the rate of processes involving the development, sharing and flowing of knowledge.

It is essential for knowledge managers to be familiar with the new technologies that will affect our industry in the near future, including IOT, Big Data, AI and Augmented Reality. These tools can support work processes (first and foremost: data flowing processes) regarding their development and intelligent use of organizations.





Top-Down is Out: Democratizing Knowledge in Industry 4.0 
Human-Centered Dissemination of Data, Information and Knowledge in Industry 4.0

Written By Moran Sinay

In order to understand the concept of critical thinking, it must be defined. "Critical thinking is reasonable and reflective thinking focused on deciding what to believe or do. This definition of critical thinking includes creative action such as idea formulation, offering alternative perspectives of problems, asking questions and suggesting possible solutions and research programs" (Ennis, 1984).


The content feeding and editing process is usually a fixed, repetitive process based on clear and predefined guidelines. The content feeding world nevertheless makes use of critical thinking since it is the ability and willingness to assess arguments and objectively evaluate them based on well-established reasoning. It is the ability to search for cracks and flaws in arguments and oppose arguments not supported by any evidence (Tavris & Wade, 1993). During the process's initial stages, the content editor receives the information and the required text and is posed with a seemingly simple task: to feed it into the system. in fact, content feeders must consider the matter heavily and view the project critically in order to perform the most precise and appropriate adjustments for the customer/project. Critical thinking is quite useful in this situation and will enable content editors and project managers to make the most of their projects and improve both display and text so that they are perceived correctly by the users. Critical thinking, I must point out, is not strictly negative thinking. Critical thinking also fosters and develops creative and constructive abilities. In fact, you cannot possibly separate critical thinking from creative thinking, since imagining depends on our ability to doubt out current reality (Tavris and Wade, 1993).


Since critical thinking makes use of rational elements to attain a more sophisticated and in-depth understanding of reality, one may deduce that its objective is not to think more but to think better. Critical thinking has many advantages and may assist us to analyze situations, making decisions and generally managing ourselves. Yet more than anything, critical thinking turns our surroundings more interesting when what is concealed from us is suddenly revealed.

Critical thinking is a process, and as such does not manifest overnight. It takes hard word, such as the following steps:

  1. Doubt your initial assumptions: we regard many things as obvious, yet it is the seemingly obvious that we must understand. What we accept blindly is the usual suspect for causing us to view reality narrow-mindedly.
  2. Don't accept information as real just because it was relayed to you by an authority: the ability to verify information independently or at least regard it with a healthy dose of suspicion is key for developing critical thinking.
  3. Ask questions: asking questions in great, since it allows you to find answers. Ask about anything. An answer will come once a question is asked.
  4. Understand who you are: our position in life is affected by our identity, which is comprised of our gender, socio-economic status, ethnicity, etc. and in turn affects our perception of reality.
  5. Think a few steps forward: our ability to expand our thinking and pre-consider our actions' results increases our chances to reach further.
  6. Consider all options: this can be done by charting all possible routes to get the full picture.
  7. Don't fear the paradox: paradoxical thinking is the ability to simultaneously consider two contrasting concepts and is one of the most important components of critical thinking. We can improve our ability to perceive paradoxes.



As a content editor, I often must apply critical thinking to consider whether the tasks are indeed making the most of the current settings. Critical thinking actually enables us to reflect on the current reality and view it from several different angles to perform the best professional work they can offer. We are sometimes affected by some factor and do not perceive reality correctly. Critical thinking allows us to overcome these factors.




Tavris, C., and C. Wade. 1993. Psychology. 3rd ed. London: HarperCollins.

Ennis, R. H. (1987). A taxonomy of critical thinking dispositions and abilities. In J. B. Baron & R. J. Sternberg (Eds.), Series of books in psychology. Teaching thinking skills: Theory and practice (p. 9–26). W H Freeman/Times Books/ Henry Holt & Co., 55-76


Written By (Staff)

Media used to be used for everyday uses only by tech savvy individuals, users who like technological innovation and are accustomed to it. Nowadays, nearly everyone consumes most data and services through media of all sorts. The growing supply of websites and applications of service-providing parties, news websites, business websites and many others has accustomed us to new standards of comfort and availability we require at all times.

But let's talk about the other side, the service-providing side.

It is the responsibility of the service provider to make the provided information accessible to those who will likely consume it. Let's not focus on accessibility for disabled users, which is an entirely separate field with its own rules and standards. Instead, we better focus on overall accessibility for most users.

The objective is to create a pleasant work environment appropriate for all potential users of this platform, in order to expand its use and its market share by making it relevant for everyone.

To find a general solution, we can divide potential users into two groups based on their love and ease to technology:

Why is it important? Because different users will work better with different adapted platforms:

Technological users should be offered a platform characterized by the following properties:

  • Hardly any wording. Users should be presented only the information they require at their current stage. Familiar icons and symbols should replace text so not to tire the user by overloading them.
  • Innovative, clean design for a technologically advanced atmosphere.

The hardly technological users, on the other hand, would probably enjoy a platform characterized by the following properties:

  • Detailed text explaining each stage, in order to assure the unacquainted user of the service we provide them via this unfamiliar platform.
  • Emphasizing important parts which require more attention, using pictures and colors associated with the content they represent.
  • Using familiar icons and symbols besides the explanatory text


In conclusion, adapting the platform to all types of users will require the service provider to analyze and study different users' respective manners of conduct. They will have to analyze the differences between these different routes and balance the various requirements. Hopefully, they will be able to provide a platform that suits as many users as possible.






Written by Rom Knowledgeware
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